PAWMOOR

Everyday essentials for happy pets

Walking gear, feeding, grooming and comfort — chosen for real homes and built to last.

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Frequently asked questions

Where do you ship?

We ship across the United States from regional warehouses. Standard delivery takes 3–7 business days after dispatch.

How much is shipping?

A flat $6.95 for standard shipping — and free on orders of $39 or more.

How do I track my order?

We email you a tracking link as soon as your parcel leaves the warehouse. Check the spam folder if it is not in your inbox.

What if I need to return something?

You have 30 days from delivery. Items must be unused, clean and in their original packaging — email us with your order number and we will send return instructions.

How do I contact you?

Email m13789681432@163.com or call / WhatsApp +86 137 8968 1432, Monday–Friday, 9:00–17:00 ET.

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Free shipping over $39

Flat $6.95 below that — delivered in 3–7 business days.

30-day returns

Changed your mind? Send it back within 30 days.

Real support

Questions answered by humans, within one business day.